At SOSEC Nepal, we are committed to transparency, accountability, and responsiveness in all our programs and services. Our Feedback and Response Mechanism (FRM) ensures that staff, beneficiaries, and stakeholders can report concerns, share feedback, and lodge complaints in a safe, confidential, and accessible manner. We encourage everyone to share their feedback, suggestions, or grievances through the following channels.
Your feedback is valuable in helping us improve and maintain the highest standards of service. All complaints will be handled with confidentiality and addressed promptly in accordance with SOSEC Nepal’s established guidelines.
Thank you for helping us build a more transparent, accountable, and more responsible organization